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Sightseer
Posts: 2
Accepted Solution

Cabot get my GoPro Hero 4 to connect to iPhone

Hi,

My GoPro Hero Silver 4 will not connect to my phone and keeps saying ‘let’s try again’, ‘there seems to be an issue connecting’, ‘epic fail get support’.

It was working PERFECTLY fine 24 hours ago.

I have tried to reset the WiFi. Delete the camera. Pair it. EVERYTHING. Even delete and reinstall the app to my iPhone and every time keeps saying the same error no matter what I’ve tried. I now cannot even get the GoPro connected onto my App to find it at all.

PLEASE HELP!!!!!!

Accepted Solutions
Sightseer
Posts: 2

Re: Cabot get my GoPro Hero 4 to connect to iPhone

Hi Ryan @ryanv12566 ,

I eventually fixed it (after two hours of going through those steps etc!) but now it has started doing it again! Just keeps saying there is an issue try again or got it. And I’ve deketed the camera off my app, deleted the app, reset WiFi/forget network/Bluetooth etc everything! I’m abroad traveling so I’m unsure if it’s something to do with weather or lots of use? It shouldn’t be though... and it’s only 1.5years old so I’d still consider it fairly new!!

I will keep trying to fiddle and do the steps 2 hours worth again and when Høme will go see someone about it!

Thanks for your help.

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GoPro
Posts: 3,924

Re: Cabot get my GoPro Hero 4 to connect to iPhone

Hey @moxoline,

 

Give the steps in this article a try: https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Let us know how it goes!

 

Ryan

Sightseer
Posts: 2

Re: Cabot get my GoPro Hero 4 to connect to iPhone

Hi Ryan @ryanv12566 ,

I eventually fixed it (after two hours of going through those steps etc!) but now it has started doing it again! Just keeps saying there is an issue try again or got it. And I’ve deketed the camera off my app, deleted the app, reset WiFi/forget network/Bluetooth etc everything! I’m abroad traveling so I’m unsure if it’s something to do with weather or lots of use? It shouldn’t be though... and it’s only 1.5years old so I’d still consider it fairly new!!

I will keep trying to fiddle and do the steps 2 hours worth again and when Høme will go see someone about it!

Thanks for your help.