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Tourist
Posts: 8
Accepted Solution

CHAT SUPPORT

How many reps are there? im currently in position no.1 but no one is available yet its been half an  hour :(


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: CHAT SUPPORT

The number of agents handling chats can vary, so there's not a consistent answer, but they'll get to you as soon as they can. The timeframe depends on how quickly they can help the customer they have online at that time.

 

Jeff

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All Replies
GoPro Community Manager
Posts: 5,853

Re: CHAT SUPPORT

The number of agents handling chats can vary, so there's not a consistent answer, but they'll get to you as soon as they can. The timeframe depends on how quickly they can help the customer they have online at that time.

 

Jeff