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Tourist
Posts: 1

Bug gopro

[ New ]

Bonjour je vous contacte parce que il y a un bug avec ma caméra, Lorsque je prend une photo ou vidéo avec ma Gopro hero7 silver après avoir pris ma photo ou vidéo je voit qu'elle n'est pas dans mes médias et il est écrit <aucun média> et j'aimerais bien savoir comment résoudre ce bug. Merci 


Accepted Solutions
GoPro
Posts: 24,495

Re: Bug gopro

[ New ]

Hi @darkphoenix1127

 

What SD card are you using?

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

Let us know it goes.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

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All Replies
GoPro
Posts: 24,495

Re: Bug gopro

[ New ]

Hi @darkphoenix1127

 

What SD card are you using?

Please proceed with a manual update. https://gopro.com/en/us/update
Once done, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279

Let us know it goes.

If it's still the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej