Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-315201%22%20slang%3D%22fr-FR%22%3EClick%20noise%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315201%22%20slang%3D%22fr-FR%22%3EHello%2C%20my%20go%20pro%20hero%202018%20had%20a%20good%20sound%20until%20today%20when%20we%20constantly%20hear%20slamming%20noises%20during%20the%20video.%20I%20film%20with%20a%20ventral%20harness%2C%20it%20did%20not%20happen%20before.%20Where%20does%20the%20problem%20come%20from%20%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-315201%22%20slang%3D%22fr-FR%22%3E%3CLINGO-LABEL%3EHERO%20(2018)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-315217%22%20slang%3D%22fr-FR%22%3ERe%3A%20Snapping%20sound%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315217%22%20slang%3D%22fr-FR%22%3EThe%20camera%20is%20well%20secured%20and%20does%20not%20touch%20the%20harness.%20It%20seems%20that%20something%20moves%20in%20the%20GoPro%20and%20produces%20this%20sound%20permanently%20(sofa%20bed).%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-315459%22%20slang%3D%22en-US%22%3ERe%3A%20Bruit%20de%20claquement%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-315459%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F94011%22%20target%3D%22_blank%22%3E%40alexfishing40%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ETake%20the%20camera%20out%20of%20the%20frame%2Fmount%20and%20record%20a%20test%20video.%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20same%20happens%2C%20see%20if%20re-flashing%20the%20software%20will%20help.%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fupdate%2Fhero-2018%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fupdate%2Fhero-2018%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3EWe'd%20also%20appreciate%20if%20you%20can%20send%20a%20sample%20video%20so%20we%20can%20assess%20the%20issue%20further.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3

Bruit de claquement

Bonjour, ma go pro héro 2018 avait un bon son jusqu'à aujourd'hui où on entend sans cesse des bruits de claquement pendant la vidéo. Je film avec un harnais ventral, cela ne se produisait pas avant. D'où vient le problème ?
Tourist
Posts: 3

Re: Bruit de claquement

La caméra est pourtant bien fixée et ne touche pas le harnais. On dirait que quelque chose bouge dans la GoPro et produit ce son en permanence ( clac clac ).
GoPro
Posts: 6,445

Re: Bruit de claquement

Hi @alexfishing40

 

Take the camera out of the frame/mount and record a test video.

If the same happens, see if re-flashing the software will help. https://gopro.com/update/hero-2018

We'd also appreciate if you can send a sample video so we can assess the issue further.

 

Thanks!

Ej

 

 

Tourist
Posts: 3

Re: Bruit de claquement

Bonjour merci pour la réponse en effet après avoir fais un test je me rend compte que le bruit provient du harnais de fixation.

quand je film sans le harnais le son est bon.

 

Pourtant le harnais est bein fixé sur mon torse et bien serré, avez-vous une astuce pour empecher ce bruit?

GoPro
Posts: 6,445

Re: Bruit de claquement

Hi @alexfishing40

 

This mostly depend on the location or how the camera is mounted.

If it's possible, make sure nothing hits the camera as any vibration will cause noises on the recording.

 

Other members may also have some suggestions, so please watch out for their reply. 

 

Regards,

Ej