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Sightseer
Posts: 1
Accepted Solution

Broken door on go pro

The USB connection door on my GoPro has broken off is their a way to buy another? The camera isn’t waterproof with it and seems the next best option will be to buy a waterproof case but I’d prefer not to.

Accepted Solutions
GoPro
Posts: 8,303

Re: Broken door on go pro

Hello @bolddawn45317. Please see if the door might just be detached, and not broken. This video demonstrates how the door can be detached/attached to the camera. If the door is really broken or damaged, you may do as Fishy suggested, or contact our Support team for help. You may reach them by phone or chat through https://gopro.com/help/ContactUs . Best regards!

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All Replies
Adventurer
Posts: 10,230

Re: Broken door on go pro

smartphone or desktop app  head to Amazon and type the words in gopro  hero 5, 6, ,7  side port door.

GoPro
Posts: 8,303

Re: Broken door on go pro

Hello @bolddawn45317. Please see if the door might just be detached, and not broken. This video demonstrates how the door can be detached/attached to the camera. If the door is really broken or damaged, you may do as Fishy suggested, or contact our Support team for help. You may reach them by phone or chat through https://gopro.com/help/ContactUs . Best regards!

Adventurer
Posts: 10,230

Re: Broken door on go pro

Close up  photo here and  when chat and call link the rep to your thread

 

Hiker
Posts: 18

Re: Broken door on go pro

Contact GoPro Support and they will surely help you out. I had a broken door on my old Hero 5 and they helped me !! They're always awesome.
Nomad
Posts: 210

Re: Broken door on go pro

Just pop the door back on, they go on and off easily once you learn the details.   

 

It's actually hard to break one as it would tend to just pop off instead.