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Sightseer
Posts: 1
Accepted Solution

Broken battery tab

Hi, I’ve had my GoPro for about 6 months now and there has never been any issue. However today my battery would not come out. I googled and YouTubed lots of different techniques and videos but unfortunately the tab has broken off completely. What can I do? Is there somewhere I can take it for repairs? Thanks.

Accepted Solutions
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GoPro
Posts: 9,951

Re: Broken battery tab

Hello @megastorm0234

 

GoPro does not have repair centers. You can get in touch with our Support team so they can look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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All Replies
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GoPro
Posts: 9,951

Re: Broken battery tab

Hello @megastorm0234

 

GoPro does not have repair centers. You can get in touch with our Support team so they can look into options for you. You can reach them via phone or chat through https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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Sightseer
Posts: 1

Re: Broken battery tab

My tab has also broken off of my battery. It happened shortly after I bought it. Now, I don’t want to use it due to the headache of taking it back out.
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Adventurer
Posts: 11,664

Re: Broken battery tab

If calling gopro and getting a replacement is what you want then please do so,   you will need to call or chat set up an RMA if you have that type of difficulty pulling a battery out I understand hte hero 5 are a little esaier but the  hero 6 is harder.