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Tourist
Posts: 1
Accepted Solution

Broke the case on my hero session and lost my gopro

I was surfing in Mexico and I fell, my gopro session case broke, gopro fell off and lost my gopro... Still have the case, it was on my helmet... 

Is there any warranty on that?

GOPRO CASE.JPG

Accepted Solutions
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Adventurer
Posts: 13,439

Re: Broke the case on my hero session and lost my gopro

call gopro see what options htey'll offer you. cases break. if hit incorrectly  or from age  or stress etc...  see waht a rep will  say 

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Highlighted
Adventurer
Posts: 13,439

Re: Broke the case on my hero session and lost my gopro

call gopro see what options htey'll offer you. cases break. if hit incorrectly  or from age  or stress etc...  see waht a rep will  say 

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GoPro
Posts: 6,097

Re: Broke the case on my hero session and lost my gopro

 

Hi @tomd0458,

 

Please get in touch with our customer support team. 

 

They can help you with that.

https://gopro.com/help/ContactUs

 

Just prepare your proof of purchase. 

 

 

Regards,

-Jay