Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-455702%22%20slang%3D%22en-US%22%3EBrand%20new%20MicroSD%20card%20not%20full%20but%20says.%20Only%20has%20a%20few%20files%20on%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-455702%22%20slang%3D%22en-US%22%3EI%20recently%20got%20a%20SanDisk%20Imagemate%20Pro%20128gb.%20I%20have%20about%2044gb%20actually%20used%20on%20this%20brand%20new%20card%20I%20got%20yesterday.%20It%20says%20it%20is%20full%20now-%20but%20how%20can%20that%20be%20possible%20when%20I%20don%E2%80%99t%20have%20128gb%20used%3F%20Also%20I%20read%20that%20this%20Imagemate%20Pro%20isn%E2%80%99t%20exactly%20recommended.%20Why%20is%20that%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-455702%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-455755%22%20slang%3D%22en-US%22%3ERe%3A%20Brand%20new%20MicroSD%20card%20not%20full%20but%20says.%20Only%20has%20a%20few%20files%20on%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-455755%22%20slang%3D%22en-US%22%3E%3CP%3Eits%20more%26nbsp%3B%20bug%20isue%20of%20GoPro%20if%20asked%20my%20Sqamsung%20gives%20me%20afull%20sd%20on%20any%20given%20time%2C%20shuts%20down%20and%20back%20to%20Norm.%26nbsp%3B%20Random%20it%20is.%26nbsp%3B%20Just%20that%20card%2C%20others%26nbsp%3B%20do%20different%20thigns%20so%20what%20gives%2C%20who%20knows%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-455800%22%20slang%3D%22en-US%22%3ERe%3A%20Brand%20new%20MicroSD%20card%20not%20full%20but%20says.%20Only%20has%20a%20few%20files%20on%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-455800%22%20slang%3D%22en-US%22%3E%3CP%3ELooks%20like%20the%20card%20is%20a%20fake.%20Check%20size%20via%20a%20software%20or%20try%20to%20copy%20128GB%20of%20files%20from%20computer.%20If%20you%20can%20not%20copy%20more%20than%2044GB%2C%20and%20not%20128GB%2C%20then%20it's%20a%20fake.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-455863%22%20slang%3D%22en-US%22%3ERe%3A%20Brand%20new%20MicroSD%20card%20not%20full%20but%20says.%20Only%20has%20a%20few%20files%20on%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-455863%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you%20have%20been%20deleting%20files%20from%20the%20camera%20using%20the%20app%2C%20be%20aware%20that%20this%20will%20only%20delete%20video%20files%20but%20leave%20the%20.THM%20.LRV%20and%20.WAV%20files%20behind.%26nbsp%3B%20The%20GoPro%20will%20read%20these%20as%20actually%20still%20having%20the%20full%20size%20video%20files%20on%20the%20card%20and%20therefore%20you%20will%20run%20out%20of%20room%20on%20your%20card%20(even%20if%20you%20have%20space%20free).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20always%20back%20up%20the%20files%20you%20want%2C%20then%20either%20format%20the%20camera%20using%20the%20settings%20menu%20on%20the%20camera%2C%20or%20format%20using%20the%20app%2C%20but%20don't%20just%20delete%20the%20files%20you%20don't%20want%20via%20the%20app%2C%20or%20you%20see%20the%20full%20card%20errors.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-456040%22%20slang%3D%22en-US%22%3ERe%3A%20Brand%20new%20MicroSD%20card%20not%20full%20but%20says.%20Only%20has%20a%20few%20files%20on%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-456040%22%20slang%3D%22en-US%22%3ENo%2C%20not%20a%20fake%20card.%20Just%20bought%20it%20from%20Best%20Buy.%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 3

Brand new MicroSD card not full but says. Only has a few files on it.

I recently got a SanDisk Imagemate Pro 128gb. I have about 44gb actually used on this brand new card I got yesterday. It says it is full now- but how can that be possible when I don’t have 128gb used? Also I read that this Imagemate Pro isn’t exactly recommended. Why is that?
Adventurer
Posts: 10,187

Re: Brand new MicroSD card not full but says. Only has a few files on it.

its more  bug isue of GoPro if asked my Sqamsung gives me afull sd on any given time, shuts down and back to Norm.  Random it is.  Just that card, others  do different thigns so what gives, who knows?

Tourist
Posts: 70

Re: Brand new MicroSD card not full but says. Only has a few files on it.

Looks like the card is a fake. Check size via a software or try to copy 128GB of files from computer. If you can not copy more than 44GB, and not 128GB, then it's a fake.

Nomad
Posts: 1,386

Re: Brand new MicroSD card not full but says. Only has a few files on it.

If you have been deleting files from the camera using the app, be aware that this will only delete video files but leave the .THM .LRV and .WAV files behind.  The GoPro will read these as actually still having the full size video files on the card and therefore you will run out of room on your card (even if you have space free).

 

So always back up the files you want, then either format the camera using the settings menu on the camera, or format using the app, but don't just delete the files you don't want via the app, or you see the full card errors.

Tourist
Posts: 3

Re: Brand new MicroSD card not full but says. Only has a few files on it.

No, not a fake card. Just bought it from Best Buy.