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Tourist
Posts: 8

Re: Brand new Gopro Hero 5 won't turn on

Oh.  you cant charge any batteries in it? Mine charges all batteries (so far) except for the one that came with it.

The official replacement is arriving today so Ill let you know if it works. I dont have an external charger or I'd dry the defective battery on it.

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Tourist
Posts: 4

Re: Brand new Gopro Hero 5 won't turn on

Nope, no batteries will charge while inserted in my new Hero5 (originals or aftermarket, tried both...even with different charging cords which are OEM and work with my other gopros).  Awesome, good luck and let us know if it works! 

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Tourist
Posts: 8

Re: Brand new Gopro Hero 5 won't turn on

Ok. 

 

Got the new battery. It charges fine (or at least is charging) in the camera.  

In my case I am pretty certain the original battery was defective. Soounds like your issue is the camera itself. That sucks.

 

Good luck though. I expect they will probably replace it yet again ;)

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Tourist
Posts: 4

Re: Brand new Gopro Hero 5 won't turn on

I did get my Gopro replaced from Gopro themselves and all went really well! Everything is working on my new replacement! 

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GoPro
Posts: 11,402

Re: Brand new Gopro Hero 5 won't turn on

Happy to hear that  your camera issues are resolved, @ace123 and @gnerd. Thank you for posting back to share the results. Stay stoked, and you both enjoy using your GoPro cameras!

 

Cheers, 

Marius