03-27-2019 09:44 AM
Brand New Laptop Computer does not recognize my go brand new pro hero 7 black[ New ]
What I have done so far
Reset the USB drivers, updated GoPRo Quick, updated GoPro Software. I have also tried another older PC and it works fine. THis is a brand new Dell Inspiron with win10 OS. One of the help desk people told me that each of the USB ports is slightly different and the GoPro MUST be put in the one that has SS and the trident USB symbol. this worked one time only... Thoughts?
03-27-2019 04:37 PM