05-09-2018 12:01 PM
05-10-2018 11:26 AM
Thank you for reaching out, @noblesand26421 and @sweetwater52542. This is definitely not the experience that we would like you to have especially for newly-purchased cameras. For immediate assistance, our Support team will be able to help. You can reach them here.
Let us know how it works out for you once you get the battery and the charger, @sweetwater52542.
05-10-2018 05:01 PM
I purchased my GoPro thru Amazon, they refunded me the $$ spent on the external charger.