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Tourist
Posts: 2

Blue / Red / green dots in my videos (GoPro Hero8 Black)

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Hello,

 

I have just got my gopro hero8 black. when I wached my videos, I met blue, green and red dots in my videos. it appears if iso is max:200 with hypersmooth mode. my gopro is up to date. How can it be fixed?

 

Thanks!

GoPro
Posts: 18,453

Re: Blue / Red / green dots in my videos (GoPro Hero8 Black)

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Hello, @vitalmesa30811. Our Support team will be able to sort this out for you. First, though, they would need to see sample clips showing the issue. To proceed, visit https://gopro.com/help/ContactUs and select either chat or callback request. Please have the camera handy as well as the sample clips. Thanks!

Tourist
Posts: 2

Re: Blue / Red / green dots in my videos (GoPro Hero8 Black)

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I returned it back(gopro hero8 black). I am waiting for distrubitor in Turkiye to accept. I do not trust gopro in Turkiye because of distrubitor; anyway it is not so professional.

Many many gopro products have the same issues. it is untrustable. I am disappointed. I hope the shop is going to return my money back...