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Tourist
Posts: 2

Blue LED keep on lightning even GoPro Off

I d like to know wjy the blue LED is still on even the gopro is off (All wireless connections are off) but it s not only the bad thing. 

The camera can stay stuck, I mean, impossible to switch it on except when I remove the battery !!!

Just one year after my purchase this ..., I ve many issues, is it planned obsolescence??

 

I need help . By the way, no need to tell me to update the toy, it s already done

Explorer
Posts: 11,210

Re: Blue LED keep on lightning even GoPro Off

[ Edited ]
Tourist
Posts: 2

Re: Blue LED keep on lightning even GoPro Off

Hi,

 

thank you for your reply.

However I already completed all those steps, in fact , I guess my GoPro has another type of problem.

 

GoPro
Posts: 7,578

Re: Blue LED keep on lightning even GoPro Off

Hello @spiryrange77444. Sorry to hear about the trouble. Since the issue persists even after going through the troubleshooting steps, the next step would be to engage our Support team for further assistance. You may reach them by phone or chat through https://gopro.com/help/ContactUs .