03-24-2021 03:44 PM
Re: Black lines along screen[ New ]
If the files are not affected, this can be an issue on the display screen.
Where was the camera purchased?
See if re-flashing the software will help. Follow the manual update steps on https://gopro.com/en/us/update/hero8-black
If it's still the same, please reach out to Support at https://gopro.com/help/ContactUs
As this is a recent purchase, you may also refer to the same store you got the camera from for a faster turnaround.