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%3CLINGO-SUB%20id%3D%22lingo-sub-128579%22%20slang%3D%22en-US%22%3EBlack%20circle%20on%20video%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-128579%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20GoPro%20Hero%20Session4%20was%20strapped%20to%20my%20FPV%20drone%20and%20crashed%20into%20a%20tree.%20The%20drone%20fell%20and%20landed%20on%20snow%20%2F%20ice%2C%20and%20from%20that%20moment%20on%20there%20was%20a%20black%20circle%20in%20the%20middle%20of%20the%20video.%20The%20lens%20on%20the%20camera%20looks%20like%20it%20smashed%20into%20and%20dented%20the%20lens%20cover.%20Do%20you%20think%20this%20is%20fixable%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-128579%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-128586%22%20slang%3D%22en-US%22%3ERe%3A%20Black%20circle%20on%20video%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-128586%22%20slang%3D%22en-US%22%3E%3CP%3EPicture%20of%20the%20camera%20itself%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-128610%22%20slang%3D%22en-US%22%3ERe%3A%20Black%20circle%20on%20video%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-128610%22%20slang%3D%22en-US%22%3E%3CP%3Eyour%20cam%20in%20your%20hand%20take%20off%20those%20torx%20bolts%20and%20then%20do%20a%20sample%20shot%20looks%20good%20you%20get%20a%20new%20lens%20protector%20right%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-130885%22%20slang%3D%22en-US%22%3ERe%3A%20Black%20circle%20on%20video%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-130885%22%20slang%3D%22en-US%22%3EThanks%20for%20your%20reply!%20I%20did%20get%20the%20lens%20protector%2C%20however%2C%20when%20I%20took%20the%20torx%20bolts%20out%20and%20looked%20at%20the%20crack%2Fchip%20it%20was%20inside%20the%20domed%20lens%3B%20camera%E2%80%99s%20toast.%20Luckily%20I%20called%20Best%20Buy%20and%20they%20said%20the%20coverage%20I%20have%20on%20it%20covers%20this%20kind%20of%20damage%2C%20so%20I%E2%80%99ll%20go%20in%20and%20work%20it%20out%20with%20them.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-130898%22%20slang%3D%22en-US%22%3ERe%3A%20Black%20circle%20on%20video%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-130898%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3BYou%20need%20to%20give%20us%20that%20infoimagine%20that%20you%20had%20a%20care%20pkg%20or%20warranty%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 3
Accepted Solution

Black circle on video?

My GoPro Hero Session4 was strapped to my FPV drone and crashed into a tree. The drone fell and landed on snow / ice, and from that moment on there was a black circle in the middle of the video. The lens on the camera looks like it smashed into and dented the lens cover. Do you think this is fixable?

Screen Shot 2018-01-20 at 2.30.47 PM.png

Accepted Solutions
Sightseer
Posts: 3

Re: Black circle on video?

Thanks for your reply! I did get the lens protector, however, when I took the torx bolts out and looked at the crack/chip it was inside the domed lens; camera’s toast. Luckily I called Best Buy and they said the coverage I have on it covers this kind of damage, so I’ll go in and work it out with them.

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All Replies
Sightseer
Posts: 3

Re: Black circle on video?

Picture of the camera itself

IMG_5886.jpg
Adventurer
Posts: 10,200

Re: Black circle on video?

your cam in your hand take off those torx bolts and then do a sample shot looks good you get a new lens protector right?

Sightseer
Posts: 3

Re: Black circle on video?

Thanks for your reply! I did get the lens protector, however, when I took the torx bolts out and looked at the crack/chip it was inside the domed lens; camera’s toast. Luckily I called Best Buy and they said the coverage I have on it covers this kind of damage, so I’ll go in and work it out with them.
Adventurer
Posts: 10,200

Re: Black circle on video?

 You need to give us that infoimagine that you had a care pkg or warranty