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Tourist
Posts: 2

Black bands show up when uploaded to facebook

Video footage looks great on my laptop, and in Qick and on Garmin Virb (editing).  But once uploaded to facebook, thick dark fixed horizontal bars (4-5) show up on the video.   Not flickering or rolling - fixed bars, slightly transparent.

 

Video taken in 24 fps, 2.7k, wide, 5500K, Color Flat, Auto Shutter, ISOlimit 1600, Med sharpness, Video NTSC.

GoPro
Posts: 3,505

Re: Black bands show up when uploaded to facebook

 

Hi @rayf007,

 

It might be due to your video editor.

They might be using a cinematic timeline or they might have a settings where in you can tweak.

If you can provide a sample video or screenshot we can check that.

 

If it's a vertical bars just change the aspect ratio but since it's horizontal it might be a settings on video editor. 

 

Please let us know. 

 

Regards,

-Jay 

Tourist
Posts: 2

Re: Black bands show up when uploaded to facebook

graytree76514 - I got it fixed.  Had to use Handbrake to convert to 1280x720.  Was able to upload after that.  Reduced file size from 6.6 GB to 1.9 GB.  

 

Thanks!

GoPro
Posts: 3,505

Re: Black bands show up when uploaded to facebook

 

Glad to know that @rayf007

 

Thanks for letting us know.