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Sightseer
Posts: 1

Black 7 is not turning/power on

 

https://gopro.com/help/articles/solutions_troubleshooting/hero7-will-not-power-on

I applied all steps on support channel but whatever I do my GoPro 7 Black is not power on. Please help all I did total 10 h video record and I give all cash.

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GoPro
Posts: 6,644

Re: Black 7 is not turning/power on

Sorry to hear about the trouble, @barisi5272. The power issue in the camera is correlated to either the charging fault, USB-C cable, battery problem, or the camera itself.

 

If the issue persists after going through the suggested troubleshooting steps, our Support team at https://gopro.com/help/ContactUs will be able to assist you with the next steps. Ensure to have your camera and proof of purchase ready for any information that they may need.