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Sightseer
Posts: 2

Big yellow spon on the side of the screen! Hero 7 Black

Hello! Just bought a Hero 7 Black camera and saw on it a yellow spot on the bottom of the screen! Please tell me if someone has the same problem? The stain is visible even to the naked eye.

20190117_171242.jpg
GoPro
Posts: 5,021

Re: Big yellow spon on the side of the screen! Hero 7 Black

 

Hi @andreyk67084

 

This should not affect the camera's performance.

 

As this is a recent purchase, you may refer to the same store/channel you purchased the camera from.

You can also contact our Support Team for assistance.

 

Thanks!

Ej

 

Sightseer
Posts: 2

Re: Big yellow spon on the side of the screen! Hero 7 Black

[ Edited ]
 
Thanks for reply! Of course, this does not affect the quality of the recording! I'm just trying to understand is this normally for these cameras or is it a factory defect and i just need to exchange for a similar camera in the store. Judging by the reviews on YouTube, such a defect does not occur with other camera owners.