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01-17-2019 06:47 AM
Big yellow spon on the side of the screen! Hero 7 Black
[ New ]Hello! Just bought a Hero 7 Black camera and saw on it a yellow spot on the bottom of the screen! Please tell me if someone has the same problem? The stain is visible even to the naked eye.
Solved! Go to Solution.

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01-17-2019 08:29 AM
Re: Big yellow spon on the side of the screen! Hero 7 Black
[ New ]
This should not affect the camera's performance.
As this is a recent purchase, you may refer to the same store/channel you purchased the camera from.
You can also contact our Support Team for assistance.
Thanks!
Ej
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01-17-2019 08:29 AM
Re: Big yellow spon on the side of the screen! Hero 7 Black
[ New ]
This should not affect the camera's performance.
As this is a recent purchase, you may refer to the same store/channel you purchased the camera from.
You can also contact our Support Team for assistance.
Thanks!
Ej
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01-17-2019 08:52 AM - edited 01-17-2019 08:52 AM
Re: Big yellow spon on the side of the screen! Hero 7 Black
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03-02-2019 05:57 AM
Re: Big yellow spon on the side of the screen! Hero 7 Black
[ New ]Так же как и у тебя в нижней части экрана пятно. Купил 20.02.19 На коробке дата производства 03.09.18.
Just like you have a spot at the bottom of the screen. Bought 20.02.19 On the box the date of production 03.09.18.

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03-06-2019 12:24 PM
Re: Big yellow spon on the side of the screen! Hero 7 Black
[ New ]Hi @dena16168
Did you get the chance to use the camera?
How are the videos and pictures taken?
As suggested on the previous post, you may refer to the same store/channel you purchased the camera from.
Or you may reach out our Support Team for assistance.
Thanks!
Ej
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03-06-2019 12:50 PM
Re: Big yellow spon on the side of the screen! Hero 7 Black
[ New ]Lower rthe touch screen display to Zero and let us know if it is still lit up?