Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 6

Re: GoPro Fusion Studio v1.4 (Beta) Unfortunately it always crashes

@danielr15 

No, that's not what I do and mine.
I'm uploading the new 360° video files into Fusion Studio v1.4 (beta). There the video data will be displayed wrong from the beginning (180° rotated) when I have the data on the SSD disk. Ok

 

If I load the same video data from an HDD disk, Fusion Studio v1.4 (Beta) will display everything correctly.

 

Fusion Studio v1.4 (beta) has a problem with SDD.

 

Try it and load your video data from an SSD disk and let Fusion Studio v1.4 (Beta) render it. Let's see if there is the same problem as with me or as with semegraph

Highlighted
Hiker
Posts: 16

Betreff: Beta Updates for Fusion and for GoPro Fusion Studio Now Available

Keeps crashing without any message.

I had the task manager running to watch what is happening

CPU is at about 97%, GPU at about 60% memory goes up to 12gb, down to ~2 again. After 3 times rising and falling the application ends up with "stopped" in the taskmanager and closes.

 

Installed RAM: 16gb

CPU: Threadripper 1900x 8core

System: Windows 10 1903

GPU: Radeon RX 570

 

However Windows generates crash dumps

 Start > Run > %LocalAppData%/CrashDumps 

 

 

I am not a coder so I can´t tell much about what is happening but here is the crash log analyzis:

 

!analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify checksum for qwindows.dll
*** WARNING: Unable to verify checksum for pthreadVC2.dll
*** WARNING: Unable to verify checksum for Qt5Qml.dll
*** WARNING: Unable to verify checksum for Qt5Quick.dll
*** WARNING: Unable to verify checksum for qmlfolderlistmodelplugin.dll
*** WARNING: Unable to verify checksum for libgstisomp4.dll
*** WARNING: Unable to verify checksum for libgstmft.dll
*** WARNING: Unable to verify checksum for amdihk64.dll
*** WARNING: Unable to verify checksum for CFHDEncoder64.dll
*** WARNING: Unable to verify checksum for libgstcineformsdk.dll
*** WARNING: Unable to verify checksum for libgstencoding.dll

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 6

    Key  : Analysis.Elapsed.Sec
    Value: 78

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 293

    Key  : Timeline.Process.Start.DeltaSec
    Value: 2251


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2019-08-06T08:50:12.350Z
    Diff: 2306350 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2019-08-06T08:11:46.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2019-08-06T07:34:15.0Z
    Diff: 2251000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

MODLIST_WITH_TSCHKSUM_HASH:  ab7422e537b9e434e4b4759607bf945c929fbf5d

MODLIST_SHA1_HASH:  d182dbf37dae5dfd68e76e981741ce43fc605521

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

APPLICATION_VERIFIER_FLAGS:  0

DUMP_FLAGS:  94

DUMP_TYPE:  1

CONTEXT:  (.ecxr)rax=0000000000000000 rbx=0000000000000001 rcx=0000000000000001
rdx=0000000000000000 rsi=0000000068674bd3 rdi=0000000000000000
rip=00007ffc72280682 rsp=000000c0614fa758 rbp=0000000068674bd3
 r8=0000000000000004  r9=0000000000000000 r10=a8ff2fff484f405e
r11=8101010101010100 r12=000001e5ff4e6ab0 r13=0000000000000006
r14=00000000685f7000 r15=0000000000000004
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
KERNELBASE!wil::details::DebugBreak+0x2:
00007ffc`72280682 cc              int     3
Resetting default scope

FAULTING_IP: 
KERNELBASE!wil::details::DebugBreak+2
00007ffc`72280682 cc              int     3

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00007ffc72280682 (KERNELBASE!wil::details::DebugBreak+0x0000000000000002)
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 1
   Parameter[0]: 0000000000000000

BUGCHECK_STR:  BREAKPOINT

DEFAULT_BUCKET_ID:  BREAKPOINT

PROCESS_NAME:  FusionStudio_x64.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {AUSNAHME}  Haltepunkt  Im Quellprogramm wurde ein Haltepunkt erreicht.

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - Mindestens ein Argument ist ung ltig.

EXCEPTION_CODE_STR:  80000003

EXCEPTION_PARAMETER1:  0000000000000000

WATSON_BKT_PROCSTAMP:  5c1bd99e

WATSON_BKT_PROCVER:  1.4.0.302

PROCESS_VER_PRODUCT:  GoPro Fusion Studio

WATSON_BKT_MODULE:  KERNELBASE.dll

WATSON_BKT_MODSTAMP:  b6f4b059

WATSON_BKT_MODOFFSET:  c0682

WATSON_BKT_MODVER:  10.0.18362.239

MODULE_VER_PRODUCT:  Microsoft® Windows® Operating System

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_HOST:  DESKTOP-LNGCAIF

ANALYSIS_SESSION_TIME:  08-06-2019 10:50:12.0350

ANALYSIS_VERSION: 10.0.18914.1001 amd64fre

THREAD_ATTRIBUTES: 
OS_LOCALE:  DEU

PRIMARY_PROBLEM_CLASS:  BREAKPOINT

PROBLEM_CLASSES: 

    ID:     [0n321]
    Type:   [@APPLICATION_FAULT_STRING]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Omit
    Data:   Add
            String: [BREAKPOINT]
    PID:    [Unspecified]
    TID:    [Unspecified]
    Frame:  [0]

LAST_CONTROL_TRANSFER:  from 000000006862263a to 00007ffc72280682

STACK_TEXT:  
000000c0`614fa758 00000000`6862263a : 000001e5`931fd730 000001e5`978b3100 000001e5`978b3100 00007ffc`2f13ba79 : KERNELBASE!wil::details::DebugBreak+0x2
000000c0`614fa760 00000000`685f6779 : 00000000`68674bd3 00000000`00000000 00000000`68674bd3 000001e5`ff4e6ab0 : libglib_2_0_0!g_abort+0xa
000000c0`614fa790 00000000`685f70c5 : 000000c0`614faa10 00000000`6863a9ea 00000000`00000000 000000c0`614fa7f8 : libglib_2_0_0!g_mem_profile+0x2b9
000000c0`614fa7c0 00000000`685f72ee : 00000000`00000002 00000000`68674bd3 00000000`00000000 00000000`00000000 : libglib_2_0_0!g_log_default_handler+0xc5
000000c0`614fa880 00000000`685f7518 : 000000c0`614faa10 00007ffc`73899dce 00000000`00000003 00000000`039c8000 : libglib_2_0_0!g_logv+0x17e
000000c0`614fa950 00000000`685f6164 : 00000000`039c8000 00000000`00000001 000001e5`978cd190 00000000`68674ba0 : libglib_2_0_0!g_log+0x18
000000c0`614fa990 00007ff6`908a4262 : 00000000`00000001 00007ffc`2ed07d2f 000001e5`f02361e0 000001e5`97b4ce40 : libglib_2_0_0!g_malloc+0x44
000000c0`614fa9d0 00007ff6`90478fc2 : 000000c0`614faf40 000001e5`a4963ef0 00000000`00000003 000001e6`f4b40000 : FusionStudio_x64+0x4a4262
000000c0`614faaf0 00007ff6`90478932 : 00000000`00000048 000000c0`614fac28 000000c0`614fb368 000001e5`a8e91e60 : FusionStudio_x64+0x78fc2
000000c0`614faba0 00007ff6`904159ef : 000000c0`614fb368 000000c0`614faca8 00000000`3b5c8ca9 00000000`3ae709f9 : FusionStudio_x64+0x78932
000000c0`614fac60 00007ff6`90414c9f : 000001e5`978b9290 000000c0`614faf40 000000c0`614faf50 000000c0`614fb470 : FusionStudio_x64+0x159ef
000000c0`614fad30 00007ff6`90413237 : 000000c0`614fb7b0 00000000`0000161c 000001e5`bef13fd0 000001e5`932358a0 : FusionStudio_x64+0x14c9f
000000c0`614fb630 00007ff6`9050d775 : 000001e5`932358e8 000000c0`614fb890 000001e5`00000008 000001e5`932358a0 : FusionStudio_x64+0x13237
000000c0`614fb840 00007ffc`1ed220c4 : 00000000`00000000 00007ffc`740d3b9f 00000000`00000000 00000000`00010618 : FusionStudio_x64+0x10d775
000000c0`614fbc00 00007ffc`1ed20e58 : 000001e5`932358a0 00007ffc`74df3570 00000000`00000000 00007ffc`740d20f1 : Qt5Core!QMetaCallEvent::placeMetaCall+0x34
000000c0`614fbc40 00007ffc`1c1c8b30 : 000001e5`932358a0 000001e5`8ff311e0 000001e5`932358a0 00000000`00000000 : Qt5Core!QObject::event+0xd8
000000c0`614fbde0 00007ffc`1c1c79b7 : 000001e5`9787f5e0 000000c0`614fbf10 000001e5`f08e7e50 00000000`00000001 : Qt5Widgets!QApplicationPrivate::notify_helper+0x140
000000c0`614fbe10 00007ffc`1ecfc119 : 000001e5`f08e7e00 000001e5`9787f5e0 000001e5`f08e7e50 000001e5`932358a0 : Qt5Widgets!QApplication::notify+0x1a77
000000c0`614fc530 00007ffc`1ecfe2bd : 000001e5`905a9a40 00000000`00000000 000001e5`f08e7e50 00007ffc`1eb673fd : Qt5Core!QCoreApplication::notifyInternal2+0xb9
000000c0`614fc5b0 00007ffc`1ed45a65 : 00000000`00000000 00000000`00000000 00000000`00000000 000001e5`9787f610 : Qt5Core!QCoreApplicationPrivate::sendPostedEvents+0x22d
000000c0`614fc670 00007ffc`740d681d : 00007ff6`90400000 00007ffc`740e2df3 00000000`00000001 00000000`00000000 : Qt5Core!QEventDispatcherWin32::processEvents+0xd65
000000c0`614fc7a0 00007ffc`740d6212 : 000001e5`905a9a40 00007ffc`1ed45670 00000000`00010618 000000c0`614fc9e0 : user32!UserCallWinProcCheckWow+0x2bd
000000c0`614fc930 00007ffc`1ed45236 : 00007ffc`1ed45670 000001e5`97866101 000001e5`97866040 00000000`00000000 : user32!DispatchMessageWorker+0x1e2
000000c0`614fc9b0 00007ffc`1ecf7fd3 : 000001e5`97de5f00 000001e5`00000024 000000c0`614ffb00 000001e5`00000000 : Qt5Core!QEventDispatcherWin32::processEvents+0x536
000000c0`614ffb30 00007ffc`1eb62f62 : 000001e5`9788a510 000001e5`00000000 000001e5`9788a510 000001e5`9788a4a0 : Qt5Core!QEventLoop::exec+0x1b3
000000c0`614ffbb0 00007ffc`1eb6873b : 000001e5`9788a510 000001e5`9788a510 000001e5`9788a4a0 00000000`00000000 : Qt5Core!QThread::exec+0x92
000000c0`614ffc00 00007ffc`74337bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Qt5Core!QThread::start+0x39b
000000c0`614ffc40 00007ffc`74e0ce71 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
000000c0`614ffc70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


THREAD_SHA1_HASH_MOD_FUNC:  9a458f3745e1b9f576dc349029ff34a69ad32f6c

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ae4e18697016c8acbc701c554e648ffd1402013c

THREAD_SHA1_HASH_MOD:  f092cf96c75638a21db098e1d2170d941f5df9f8

FOLLOWUP_IP: 
libglib_2_0_0!g_abort+a
00000000`6862263a e8612b0400      call    libglib_2_0_0!g_win32_get_command_line+0x2d070 (00000000`686651a0)

FAULT_INSTR_CODE:  42b61e8

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  libglib_2_0_0!g_abort+a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: libglib_2_0_0

IMAGE_NAME:  libglib-2.0-0.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  5a2b23c4

STACK_COMMAND:  ~7s ; .ecxr ; kb

BUCKET_ID:  BREAKPOINT_libglib_2_0_0!g_abort+a

FAILURE_EXCEPTION_CODE:  80000003

FAILURE_IMAGE_NAME:  libglib-2.0-0.dll

BUCKET_ID_IMAGE_STR:  libglib-2.0-0.dll

FAILURE_MODULE_NAME:  libglib_2_0_0

BUCKET_ID_MODULE_STR:  libglib_2_0_0

FAILURE_FUNCTION_NAME:  g_abort

BUCKET_ID_FUNCTION_STR:  g_abort

BUCKET_ID_OFFSET:  a

BUCKET_ID_MODTIMEDATESTAMP:  5a2b23c4

BUCKET_ID_MODCHECKSUM:  58001f

BUCKET_ID_MODVER_STR:  2.50.3.0

BUCKET_ID_PREFIX_STR:  BREAKPOINT_

FAILURE_PROBLEM_CLASS:  BREAKPOINT

FAILURE_SYMBOL_NAME:  libglib-2.0-0.dll!g_abort

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_libglib-2.0-0.dll!g_abort

TARGET_TIME:  2019-08-06T08:11:46.000Z

OSBUILD:  18362

OSSERVICEPACK:  86

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  13467

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:breakpoint_80000003_libglib-2.0-0.dll!g_abort

FAILURE_ID_HASH:  {5b4e19ea-0848-315c-3a31-6a9928ed1dca}

Followup:     MachineOwner

 

Highlighted
Explorer
Posts: 12,861

Betreff: Beta Updates for Fusion and for GoPro Fusion Studio Now Available

You are getting a lot of CheckSum errors (data sent isn't matching data received). This could be coming from the GPU, processor, serial communications, or just a weird bug in the software. Obviously there are some others having issues, so we can't rule out the software, however I have noticed that most issues with Fusion Studio (on this forum and others) relates to AMD chips.

That's not to say that issues with NVIDIA don't happen (previous post was with a GTX 1060), but the CheckSum error points in the direction of your hardware IMO. Try starting up a chat with the GoPro Support Team and see if they can identify the issue. https://gopro.com/help/ContactUs

If you downgrade to the non Beta release of Fusion Studio do you still have this issue?
Highlighted
Tourist
Posts: 3

Re: GoPro Fusion Studio v1.4 (Beta) Unfortunately it always crashes

[ Edited ]

@cheub

Actually, both hard drives I have run into this problem with are solid state drives as well, I ran into the issue with both internal and USB 3.0 external solid state drives.  My 360 view is also usually backwards, but I just assume it was because I had the camera backwards :)

 

In your scenario, does it begin to render and then close itself, like mine?  If so, do try pausing the rendering when the momery consumption gets up above 80 or 90 percent, and watch how the memory usage drops back down while paused.  When it stops dropping, resume, until it hits 80 or 90 again.  That's how I've gotten through hours of rendering 360 video.  I actually wrote an incredibly stupid windows application that just clicks a spot in the screen periodicaly so I can put the pause button in that spot and walk away from renders.

Highlighted
Hiker
Posts: 16

Betreff: Beta Updates for Fusion and for GoPro Fusion Studio Now Available

It does also crash with the 1.3

Highlighted
Tourist
Posts: 6

Re: GoPro Fusion Studio v1.4 (Beta) Unfortunately it always crashes

@semegraph 

Okay, so on normal HDD, I'm doing fine with Fusion Studio v1.4 Beta. The memory uses approx. 50% and remains so the whole rendering time.

 

Fusion Studio v1.3 runs on both systems (HDD & SSD) without any problems.

 

GoPro will have to make some improvements.

Highlighted
Nomad
Posts: 2,293

Re: GoPro Fusion Studio v1.4 (Beta) Unfortunately it always crashes

Hopefully GoPro will make some improvements, but with their new Fusion coming out this year, I fear one of the things that happens is that the new Fusion will actually do stitching in camera.  While this is great for improving workflow for end users, it means that the current Fusion owners may not see an update with Fusion studio.  

Highlighted
Tourist
Posts: 5

Re: GoPro Fusion Studio v1.4 (Beta) Unfortunately it always crashes

I would think there will be an option for onboard stitching or leaving the files as is for the new Fusion.

 

It is nice to be able to "restitch" the raw files as new improved software is created.  (And hopefully more powerful video cards are available to cut down on the rendering time).