07-01-2019 04:13 AM
07-01-2019 09:26 AM
We do not see any orders associated with the email address you have registered on the Hub.
Is there a different email address used to place the order?
If there's none, you would need to contact Paypal regarding the transaction.
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs