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11-24-2018 04:50 AM
Battery
[ New ]I bought my GoPro on July 15th, to see invoice attached, but the battery once fully charged, you immediately download.
Could you help me solve this problem?
Thank you and Best Regards,
Massimiliano Ancelsti
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11-25-2018 02:03 PM
Re: Battery
[ New ]This is odd, @foggycave10350. If it happens all the time, it would be best to get in touch with our Support team so they can help with further troubleshooting. When you contact them, please have camera information ready, as well as the proof of purchase. You may reach Support by phone or chat through https://gopro.com/help/ContactUs . Best regards!
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11-24-2018 11:09 AM
Re: Battery
[ New ]
Hi @foggycave10350,
Do you mean the battery drains quick?
Or the battery won't be fully charged?
Thanks,
-Jay
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11-25-2018 12:18 PM
Re: Battery
[ New ]Grazie!
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11-25-2018 02:03 PM
Re: Battery
[ New ]This is odd, @foggycave10350. If it happens all the time, it would be best to get in touch with our Support team so they can help with further troubleshooting. When you contact them, please have camera information ready, as well as the proof of purchase. You may reach Support by phone or chat through https://gopro.com/help/ContactUs . Best regards!
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11-25-2018 09:10 PM
Re: Battery
[ New ]grazie mille!!!!!!!