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Sightseer
Posts: 1
Accepted Solution

Battery wont hold charge / overheating

Hello I have been having some issues with my GoPro hero4 silver.

 

Issue seemed to be with battery not holding charge at first so i bought a brand new gopro official battery. With the new battery in red led indicator comes on to show it is charging. I left it for a while charging (with SD card removed ) and tried to turn it on whilst still connected to USB turns on but after a 30 sec warning comes up saying overheating shutting down. The red led light also goes out until you unplug USB and removed and reinsert battery. I then left the gopro charging for a few hours tried disconnecting USB and turning on gopro but didn't come up with anything.

 

any ideas?


Accepted Solutions
GoPro
Posts: 3,924

Re: Battery wont hold charge / overheating

Hi @jj-munro,

 

If you are still having some issues with that camera our Support Team may be able to help! You can reach them by phone or chat: https://gopro.com/help/PKBContactus

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Battery wont hold charge / overheating

Hi @jj-munro,

 

If you are still having some issues with that camera our Support Team may be able to help! You can reach them by phone or chat: https://gopro.com/help/PKBContactus

 

Best,

Ryan