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Sightseer
Posts: 1

Battery tab and battery cover cam off when trying to remove battery

I bought a hero 7 black yesterday and once home went to remove the SD card but couldn't quite get it so pulled the battery tab like I would on my hero 3 black, and the tab and bottom battery cover came off. Should I take it back to the shop I bought it from for warranty replacement?

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GoPro
Posts: 17,313

Re: Battery tab and battery cover cam off when trying to remove battery

Hi @deftlift4706

 

You may try the workaround shared on https://www.youtube.com/watch?v=-i4_xMYj5E0

 

As this is a recent purchase you may also refer to the same store you got the camera from.

 

Let us know how it goes.

 

Thanks!

Ej

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Adventurer
Posts: 13,348

Re: Battery tab and battery cover cam off when trying to remove battery

it is new  I go back to the shop they my give you a new one, then off a work around in here.