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Sightseer
Posts: 1

Battery tab and battery cover cam off when trying to remove battery

[ New ]

I bought a hero 7 black yesterday and once home went to remove the SD card but couldn't quite get it so pulled the battery tab like I would on my hero 3 black, and the tab and bottom battery cover came off. Should I take it back to the shop I bought it from for warranty replacement?


Accepted Solutions
GoPro
Posts: 27,087

Re: Battery tab and battery cover cam off when trying to remove battery

[ New ]

Hi @deftlift4706

 

You may try the workaround shared on https://www.youtube.com/watch?v=-i4_xMYj5E0

 

As this is a recent purchase you may also refer to the same store you got the camera from.

 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 27,087

Re: Battery tab and battery cover cam off when trying to remove battery

[ New ]

Hi @deftlift4706

 

You may try the workaround shared on https://www.youtube.com/watch?v=-i4_xMYj5E0

 

As this is a recent purchase you may also refer to the same store you got the camera from.

 

Let us know how it goes.

 

Thanks!

Ej

Adventurer
Posts: 13,870

Re: Battery tab and battery cover cam off when trying to remove battery

[ New ]

it is new  I go back to the shop they my give you a new one, then off a work around in here.