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Hiker
Posts: 229
Accepted Solution

Battery shorted

purchased MAX and the camera does not turn on.

 

Looking at the battery, one of them was short-circuited.

 

Is this an initial failure?

MAX.PNG

Accepted Solutions
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GoPro Community Manager
Posts: 7,112

Re: Battery shorted

Please contact our Support team directly. There is something significant going on that you have four cameras that are simultaneously all not working. We can look into all of these issues with you.

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Highlighted
GoPro Community Manager
Posts: 7,112

Re: Battery shorted

Please contact our Support team directly. There is something significant going on that you have four cameras that are simultaneously all not working. We can look into all of these issues with you.