Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Is your GoPro gear up to date? Check to see If it is on our Update page.
Posts: 1

Battery overheat

I just purchased my GoPro 7 Black as an upgrade from my GoPro Hero. After placing the 7 Black on top of my bicycle helmet the system shut down after 30 minutes of recording time. When I pulled over to inspect the camera the system was very hot, almost too hot to touch. I never experienced this with my Hero system and recording times on a full charge lasted an hour. I am a bit displeased so far considering I just purchased this last week. Is there a solution? I noticed several other concerns regarding battery over heating and unexpected shut down due to overheating.
Posts: 12,793

Re: Battery overheat

What resolution were you shooting in? What features were turned on? What was the temperature outside? What time of day was it? What SD card (Make/Model/Size) are you using?
Posts: 297

Re: Battery overheat

Did you keep it on some extra case at the helmet while rolling ? 4k/60 fps should record constantly 57 minutes in 25C/77F (my test)