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Sightseer
Posts: 3
Accepted Solution

Battery only charges to 98%

[ Edited ]

Good afternoon! I have two cameras gopro hero 7 black. One of them only charges to 98%. I tested with a different battery, drain the battery fully, charged it at a wall socket/USD, last update v1.70. LED is red and battery stays at 98%. Should I take the camera to the store?


Accepted Solutions
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GoPro
Posts: 14,020

Re: Battery only charges to 98%

Hi @ktagintsev

 

This should be cleared by the last update.

Try re-flashing the software. Please refer to this link and follow the steps on "Update your camera manually".

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs   

 

Thanks!

Ej

View solution in original post


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Sightseer
Posts: 3

Re: Battery only charges to 98%

Without SD-card is good! I use Sand Disk Extreme 128 GB

Highlighted
GoPro
Posts: 14,020

Re: Battery only charges to 98%

Hi @ktagintsev

 

This should be cleared by the last update.

Try re-flashing the software. Please refer to this link and follow the steps on "Update your camera manually".

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs   

 

Thanks!

Ej

Highlighted
Sightseer
Posts: 3

Re: Battery only charges to 98%

It is work! Thank you!

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GoPro
Posts: 5,775

Re: Battery only charges to 98%

That sounds great, @ktagintsev! Feel free to post back if you have any further questions.

 

Stay stoked, and have fun capturing moments using your GoPro!