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Tourist
Posts: 10

Re: Battery only charges to 98%

Issue persists... drain the battery fully, charged it at a wall socket for 6 hours, LED was still red and battery stays at 98%
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GoPro
Posts: 12,447

Re: Battery only charges to 98%

Hello @davidt3286

 

Appreciate you for going through the recommended steps. Have you been able to test with a different battery? If not, and an extra battery is not available, let our Support team help. This way they can work with you through further steps. You can reach them through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 
Marius

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Hiker
Posts: 18

Re: Battery only charges to 98%

I pulled out the sd card and walla, the camera finished charging the battery to 100% in the next 5 mins.

By the way i am using the dash charger brick of the oneplus phone.

Can u confirm if its happening the same for u too.

i have card that is not part of the compatible list.

The card could be the reason.

 

PS: after charging i put card in the camera and started the camera, and on startup without any further actions i noticed the 100% reduce to 99% battery remaining immediately :(

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Tourist
Posts: 10

Re: Battery only charges to 98%

I have a Oneplus brick I'll try it later when I get my Device back from Gopro.