Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Battery not charging

[ New ]
Hi,

I just got a new battery for my gopro 5.
I pot in my gopro but it don't charge. But my old battery charges fine.

Regards,
Samyam

Accepted Solutions
GoPro Community Manager
Posts: 7,798

Re: Battery not charging

[ New ]

You'll want to make sure the battery is seated in the camera completely. Also, let it charge for a while. If it's fully drained, it may not show that's it charging for a while until it has a minimal amount of charge stored.

 

If it still doesn't charge, our team at https://gopro.com/help/ContactUs can help.

View solution in original post


All Replies
GoPro Community Manager
Posts: 7,798

Re: Battery not charging

[ New ]

You'll want to make sure the battery is seated in the camera completely. Also, let it charge for a while. If it's fully drained, it may not show that's it charging for a while until it has a minimal amount of charge stored.

 

If it still doesn't charge, our team at https://gopro.com/help/ContactUs can help.