- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-09-2019 11:28 AM
Battery lock damaged
[ New ]My go pro hero 7 black battery lock is not fitted well and I am not sure whether it will resist water. Please help I need this to be checked.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-09-2019 11:38 AM
Re: Battery lock damaged
[ New ]Hello @spryapex52. Make sure that the battery is pushed entirely into its slot and that the door is closed properly. This video shows you how. If this is not the case and the door is not really flush, it would be best to get in touch with our Support team for further assistance. You may contact them by phone or chat through https://gopro.com/help/ContactUs . When you do, have photos showing the issue handy as well as a copy of the proof of purchase. Best regards!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-09-2019 11:48 AM
Re: Battery lock damaged
[ New ]photo so we see your mistake or issue
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-14-2019 01:23 AM
Re: Battery lock damaged
[ New ]- Mark as New
- Bookmark
- Subscribe
- Permalink
- Email to a Friend
- Report Inappropriate Content
06-14-2019 04:26 AM
Re: Battery lock damaged
[ New ]like all forums do you know how to use this forum, answer is no so look for the photo icon see the smiely face see the otehr one next to the paper clip...