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%3CLINGO-SUB%20id%3D%22lingo-sub-231583%22%20slang%3D%22en-US%22%3EBattery%20life%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-231583%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20go%20pro%20won't%20turn%20on%20and%20won't%20charge.%20I%20have%20used%20a%20few%20different%20charging%20cables%20and%20they%20all%20work%20fine.%20How%20long%20do%20batteries%20last%3F%20This%20one%20was%20bought%20in%20March%20of%202018.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-231583%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO6%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-231848%22%20slang%3D%22en-US%22%3ERe%3A%20Battery%20life%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-231848%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F73703%22%20target%3D%22_blank%22%3E%40tomh42544%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYour%20battery%20should%20still%20be%20working.%20I%20got%20my%20HERO6%20Black%20last%20year%20and%20the%20battery%20is%20still%20in%20great%20working%20condition.%20It%20is%20odd%20that%20it%20does%20not%20hold%20a%20charge%20anymore.%20Either%20the%20battery%20is%20defective%2C%20or%20that%20there%20may%20be%20a%20problem%20with%20the%20battery%20connectors%20on%20the%20camera%20that%20does%20not%20allow%20charging%20for%20the%20battery.%20Have%20you%20been%20able%20to%20use%20a%20different%26nbsp%3B%20battery%2C%20or%20charge%20the%20battery%20on%20a%20separate%20charger%3F%20If%20these%20are%20not%20available%2C%20our%20Support%20team%20will%20be%20able%20to%20help.%20For%20further%20troubleshooting%2C%20you%20can%20reach%20out%20to%20the%20team%20through%20phone%20or%20chat%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EBest%20regards%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EMarius%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 1
Accepted Solution

Battery life

My go pro won't turn on and won't charge. I have used a few different charging cables and they all work fine. How long do batteries last? This one was bought in March of 2018.


Accepted Solutions
GoPro
Posts: 8,158

Re: Battery life

Hello @tomh42544

 

Your battery should still be working. I got my HERO6 Black last year and the battery is still in great working condition. It is odd that it does not hold a charge anymore. Either the battery is defective, or that there may be a problem with the battery connectors on the camera that does not allow charging for the battery. Have you been able to use a different  battery, or charge the battery on a separate charger? If these are not available, our Support team will be able to help. For further troubleshooting, you can reach out to the team through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius

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All Replies
GoPro
Posts: 8,158

Re: Battery life

Hello @tomh42544

 

Your battery should still be working. I got my HERO6 Black last year and the battery is still in great working condition. It is odd that it does not hold a charge anymore. Either the battery is defective, or that there may be a problem with the battery connectors on the camera that does not allow charging for the battery. Have you been able to use a different  battery, or charge the battery on a separate charger? If these are not available, our Support team will be able to help. For further troubleshooting, you can reach out to the team through phone or chat here https://gopro.com/help/ContactUs

 

Best regards, 

Marius