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Tourist
Posts: 1
Accepted Solution

Battery is not coming out

I bought a GoPro hero 7 black 2months back. Now the battery is not coming out since a month. I tried a lot but its not coming out at all and the black strap came out from the battery. Now it's even more tough to pull out the battery.

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GoPro
Posts: 14,233

Re: Battery is not coming out

Hi @snowybeach07676

 

Please try the workaround on this video.

 

Thanks!
Ej

View solution in original post


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Adventurer
Posts: 12,214

Re: Battery is not coming out

theydo come out, at first  itmay be hard, If you broke part of the battery call gopro for a replacement one,   to take out the bat you can    use a tool to lift the leading edge and the battery  will pop up.   gopro may change their design wit hall these bat stuck issue.

Highlighted
GoPro
Posts: 14,233

Re: Battery is not coming out

Hi @snowybeach07676

 

Please try the workaround on this video.

 

Thanks!
Ej