Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-365625%22%20slang%3D%22en-US%22%3EBattery%20is%20not%20coming%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-365625%22%20slang%3D%22en-US%22%3EI%20bought%20a%20GoPro%20hero%207%20black%202months%20back.%20Now%20the%20battery%20is%20not%20coming%20out%20since%20a%20month.%20I%20tried%20a%20lot%20but%20its%20not%20coming%20out%20at%20all%20and%20the%20black%20strap%20came%20out%20from%20the%20battery.%20Now%20it's%20even%20more%20tough%20to%20pull%20out%20the%20battery.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-365625%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-365701%22%20slang%3D%22en-US%22%3ERe%3A%20Battery%20is%20not%20coming%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-365701%22%20slang%3D%22en-US%22%3E%3CP%3Etheydo%20come%20out%2C%20at%20first%26nbsp%3B%20itmay%20be%20hard%2C%20If%20you%20broke%20part%20of%20the%20battery%20call%20gopro%20for%20a%20replacement%20one%2C%26nbsp%3B%20%26nbsp%3Bto%20take%20out%20the%20bat%20you%20can%26nbsp%3B%20%26nbsp%3B%20use%20a%20tool%20to%20lift%20the%20leading%20edge%20and%20the%20battery%26nbsp%3B%20will%20pop%20up.%26nbsp%3B%20%26nbsp%3Bgopro%20may%20change%20their%20design%20wit%20hall%20these%20bat%20stuck%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-366232%22%20slang%3D%22en-US%22%3ERe%3A%20Battery%20is%20not%20coming%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-366232%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F104163%22%20target%3D%22_blank%22%3E%40snowybeach07676%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20the%20workaround%20on%20this%20%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D-i4_xMYj5E0%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Evideo%3C%2FA%3E.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3CBR%20%2F%3E%20Ej%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Highlighted
Tourist
Posts: 1

Battery is not coming out

I bought a GoPro hero 7 black 2months back. Now the battery is not coming out since a month. I tried a lot but its not coming out at all and the black strap came out from the battery. Now it's even more tough to pull out the battery.
Adventurer
Posts: 8,944

Re: Battery is not coming out

theydo come out, at first  itmay be hard, If you broke part of the battery call gopro for a replacement one,   to take out the bat you can    use a tool to lift the leading edge and the battery  will pop up.   gopro may change their design wit hall these bat stuck issue.

GoPro
Posts: 8,991

Re: Battery is not coming out

Hi @snowybeach07676

 

Please try the workaround on this video.

 

Thanks!
Ej