Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1

Battery failure

[ New ]

I bought a GoPro 9 from you in a set with two batteries.
Unfortunately, one of the batteries is not working properly.
Charged 100%, it worked for a very short time
and now it cannot be charged at all.
What should I do in this situation?


Accepted Solutions
GoPro
Posts: 30,743

Re: Battery failure

[ New ]

Hi @scubi206

 

Let our Support Team check on this further.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 30,743

Re: Battery failure

[ New ]

Hi @scubi206

 

Let our Support Team check on this further.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej