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Sightseer
Posts: 1

Battery error or camera 5 session

My camera doesn't work anymore. Doesn't charge and if you charge a camera gets very hot, you can't even hold it. My camera is 3 years old and now it doesn't work. I gave care and everything how it should be. GoPro, please feedback!

If you look on the pic it pink why? After that moment my camera didn't work.

&Изображение1.jpg
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GoPro
Posts: 14,473

Re: Battery error or camera 5 session

Hello, @alisher22. Based on what you described, it seems that the camera may be faulty. To isolate the issue further, try a manual firmware update following the steps under Manual Update here. If the issue remains, our Support team at https://gopro.com/help/ContactUs will be able to help you with the next steps.