Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

Battery drains fast

Hello , my go bro battery drains so fats , it went from 97 to 50% in only 10 minutes of using,, my camera is hero 5 black I just bought it 3 days ago from Costco and the date written on the battery is 2018-08-21 does than mean its expired ? How can I replace it?
Highlighted
GoPro
Posts: 6,097

Re: Battery drains fast

 

Hi @foggybeach54306,

 

Have you tried updating the camera already?

 

Please try to install the firmware manually first. 

Here's how: https://www.youtube.com/watch?v=zebfWrf_ebE&t=11s

 

Or check this website.

https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO5-Cameras

 

 

 

Regards,

-Jay