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Sightseer
Posts: 1

Re: Battery drain when off

HI, I have this exact same damage (same place and same shape!) on my gopro hero 4 silver. I bought second hand so I assumed it was damage from previouis owner but reading through posts about fast battery drain (which I am experiencing) I came across your picture! 

 

did you ever get to the bottom of it?

 

cheers

 

Struan 

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Tourist
Posts: 11

Re: Battery drain when off

Yes, bad camera design. It overheats and damages the main board. Anyway, I sent my camera to these guys - http://www.videocamrepair.com/ and they repaired it. Cheaper than buying a new camera. They also confirmed that damage to my gopro hero 4 black was caused by overheating while charging. GoPro obviously has a design flaw in those camera's battery/charging systems, but they won't admit it, nor they would provide any service. Not buying other GoPro ever again.

Highlighted
Tourist
Posts: 3

Re: Battery drain when off

Agree with snowystar86 on this one... Overheating while charging.

 

You could buy an external battery charger, but this is not much good if the damage has already been done to your camera's PCB.

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Tourist
Posts: 7

Re: Battery drain when off

Hi Matt, it didn't look like there was a resolution here. I'm facing
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Tourist
Posts: 7

Re: Battery drain when off

A similar problem
Highlighted
GoPro
Posts: 10,046

Re: Battery drain when off

Hello @bluedawn13652., 

 

Thank you for reaching out. Which camera model are you using? Is the battery drain issue a recent occurrence? What exactly happens? Please provide us more information so we can help better. 

 

Best regards, 
Marius

Highlighted
Tourist
Posts: 11

Re: Battery drain when off

The only assistance GoPro can provide is replacement under warranty. If your camera off the warranty you are on your own. The worst technical support you can experience is GoPro.
Highlighted
Sightseer
Posts: 1

Re: Battery drain when off

I have a GP4 Hero black with 4 batteries and 2 sd cards (one of them is a samsung pro).  and i cant even record a 5 minutes video :(

 Battery drain is not the first issue that i faced with this camera , i was having the freezing  issue that i fixed by replacing the  sensor.
and now I am facing this battery drain issue and i am  trying  all the possible fixes proposed in this A.K.A "Solved"  page but in vain. I am so pissed off. 
Ps :   i have no warranty and This is gonna be my last GOpro purchase.

adios