09-05-2018 12:41 AM
Got my gopro 5 hero blach 40 days ago
I am facing extended battery drain when camera is off. From 100% to almost 0% in afew hours.
Tried all recommended actions (wifi off, gps off, no sd card, update etc).
09-05-2018 08:18 AM
Appreciate you going through recommended steps. If you have another battery, try to see if the issue maybe isolated to the battery itself. If this is not the case, the next path forward would be to contact our Support team. They will be able to work with you in determining what the cause of the problem is and will establish a resolution for you as well. You can reach the team through a call, or by initiating a chat here https://gopro.com/help/ContactUs
Please keep us posted on how it goes.