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Tourist
Posts: 2

Battery door lock is slightly loose when locked

My GoPro Max's battery door's lock is loose when in locked position. Not sure if it's just me or is it a common issue.

When the lock is in unlocked position, it does not wiggle around, but when locked, it does not stay tightly in the locked position. It would make noise when you have quick camera motions. Smiley Sad

 

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GoPro
Posts: 15,175

Re: Battery door lock is slightly loose when locked

Hello @grayrange84264

 

So we can assess the issue better, would you be able to share a video showing the door of the camera?

You can also share this with our Support Team by contacting them through https://gopro.com/help/ContactUs

 

Thanks!

Ej