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Sightseer
Posts: 1

Battery compartment water leak

I took the camera snorkeling as the documentation said it's waterproof for up to 10m and it seems that water got into the battery compartment. Now I'm reading that the battery compartment taking on water is a known issue with Hero 5 Black. Is there anything that can be done about replacing or fixing the camera?
GoPro
Posts: 12,058

Re: Battery compartment water leak

Hi @alex7071

 

So long as all camera doors are closed, the HERO5 Black is waterproof down to 10m (33ft) without a housing. 
While water damage is usually not covered by the warranty, let our Support Team take a look at what happened. 
You may reach out to them by phone or chat. https://gopro.com/help/ContactUs 

 

Thanks!
Ej