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Sightseer
Posts: 1

Battery button shifted out of place

I have a brand new GoPro hero 6, and the battery button seems to have shifted out of place. Is there any way to fix this? I am on vacation, and I suppose I should not take it in the water....we took it in once, and the screen is already acting compromised. It’s a bummer to not be able to take video!
GoPro
Posts: 2,967

Re: Battery button shifted out of place

 

Sorry to know that @agilehero15023,

 

It would be best to contact our customer support team via phone or chat to have it checked.

 

Please prepare a copy of your proof of purchase and serial number since they might ask for it.

https://gopro.com/help/ContactUs

 

 

Thanks,

-Jay