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Sightseer
Posts: 1

Battery Life and Settings Hero 7 Silver

HI All,  

 

I got a Hero 7 for chritmas and I have noticed that they battery on my unit is well shocking to be honest. If i charge it during the day to 100% if i leave it unplugged over night by the time the follwing morning rolls around its dead.  

 

I have taken off all the auto comands and Wi-fi and has made a slight difference but will still drop from 100% to 10% if not zero while switched off. I have run all the way through the camera to check it is switch off and i cnnot figure out why the battery is running so badly.  

 

this battery issue has also brough around a settings issue everytime the battery dies the camera resets it self which to be honest isnt a functonal issue its just really annoying.  

 

Nay helo would be amazing, I llove the product but this is starting to grate on me. 

 

Kind Regards, 

 

Ben 

Highlighted
GoPro
Posts: 3,505

Re: Battery Life and Settings Hero 7 Silver

Hi @noblecreek77781,

 

Sorry to know that. 

 

Please try to reset your camera to factory settings. 

After that install new firmware: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras

Make sure to follow the manual update steps. 

 

After that make sure to turn of Wireless connection when not in use.

 

Regards,

-Jay