02-17-2019 01:42 AM
I got a Hero 7 for chritmas and I have noticed that they battery on my unit is well shocking to be honest. If i charge it during the day to 100% if i leave it unplugged over night by the time the follwing morning rolls around its dead.
I have taken off all the auto comands and Wi-fi and has made a slight difference but will still drop from 100% to 10% if not zero while switched off. I have run all the way through the camera to check it is switch off and i cnnot figure out why the battery is running so badly.
this battery issue has also brough around a settings issue everytime the battery dies the camera resets it self which to be honest isnt a functonal issue its just really annoying.
Nay helo would be amazing, I llove the product but this is starting to grate on me.
02-19-2019 01:03 PM
Sorry to know that.
Please try to reset your camera to factory settings.
After that install new firmware: https://gopro.com/help/articles/how_to/software-update-instructions-for-hero7-cameras
Make sure to follow the manual update steps.
After that make sure to turn of Wireless connection when not in use.
05-19-2019 10:28 AM
Sorry the very delayed reply. Not used my camera since i did what you suggested.
I updated all the firmwear reset everything back to factory and this has made very little difference.
I have run a couple of timed tests over the past couple of days. From 99% charged (it will not make it to 100%) it will be down to 20% within a couple of hours of being switched off. So in this instance the camera is off and not being used at all, I have all wireless voice comands etc all switched off.
Any help with this would be brilliant, spoken to the retailer that i got it from and they have said that its an issue that lays with Go pro at this stage due to the lenghty of time that i have had it. Not great as I cant really take to camera anywhere without having it on charge right up to the point that im going to use it. Not amazing for a portable camera.
05-19-2019 12:47 PM
05-20-2019 10:36 AM
05-20-2019 11:32 AM
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