Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Tourist
Posts: 4
Accepted Solution

Battery BacPac not working with Hero 3

Hello,

I have a GoPro Hero 3 Black in great conditions and I decided to buy a Battery BacPac (original and compatible with my model) in order to extend the video endurance.

I have updated the GoPro with the latest software then fully charged and the Battery BacPac was full charged as well.

 

Without the extended battery with my video settings the time available was 1 hour and 7 minutes. With the BacPac the time stays 1 hour and 7 minutes taking power from the external battery first, then the (normal) internal one.

 

What's wrong with it? Have I wasted my money? 


Accepted Solutions
Highlighted
Explorer
Posts: 13,000

Re: Battery BacPac not working with Hero 3

Recording time is in reference to the SD card storage capacity. It has nothing to do with the battery.

View solution in original post


All Replies
Highlighted
Tourist
Posts: 4

Re: Battery BacPac not working with Hero 3

One more info: I know the battery bacpac is properly connected to the camera because in the front display it shows the charge of both batteries. 

Highlighted
Nomad
Posts: 134

Re: Battery BacPac not working with Hero 3

No, the battery back supplements the original battery, but there is no communication. Basically the battery back just keeps charging the the on board battery.
Highlighted
Tourist
Posts: 4

Re: Battery BacPac not working with Hero 3

Right, but the recording time last the same as without back battery so something it's not working.
Highlighted
Nomad
Posts: 134

Re: Battery BacPac not working with Hero 3

Have you actually seen how long it will record for, or you just looking at the available time on the display?
Highlighted
Tourist
Posts: 4

Re: Battery BacPac not working with Hero 3

Yes, I've made a few long tests. The time that "estimates" is accurate.
Highlighted
Explorer
Posts: 13,000

Re: Battery BacPac not working with Hero 3

Recording time is in reference to the SD card storage capacity. It has nothing to do with the battery.