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%3CLINGO-SUB%20id%3D%22lingo-sub-317481%22%20slang%3D%22pt-BR%22%3EBattery%20rusted%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-317481%22%20slang%3D%22pt-BR%22%3EGood%20afternoon%2C%20dea%3CBR%20%2F%3E%3CBR%20%2F%3Er!%20It%20is%20not%20even%20a%20year%20since%20I%20got%20a%20gopro%20hero5%20black.%20I%20should%20have%20used%20it%205%20times%20at%20most%2C%20I%20went%20to%20use%20the%20beach%20now%20in%20March%2C%20it%20started%20to%20blink%20and%20erased%20everything.%20I%20got%20home%2C%20tried%20loading%20and%20nothing.%20When%20I%20open%2C%20the%20battery%20is%20all%20rusty.%20How%20did%20water%20get%20into%20it%2C%20if%20it%20is%20waterproof%3CBR%20%2F%3E%3CBR%20%2F%3E%3F%20Sincerely%2C%20%3CBR%20%2F%3ESimone%20Pinto%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-317481%22%20slang%3D%22pt-BR%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 1

Bateria oxidou

Boa Tarde, Prezados!

Não faz nem 01 (um) ano que adquiri uma gopro hero5 black. Devo ter usado umas 5 vezes no máximo, fui utilizar na praia agora em março, ela começou a piscar e apagou tudo. Cheguei em casa, tentei carregar e nada. Quando abro, a bateria está toda oxidada. Como entrou água nela, se ela é a prova d’agua?

Cordialmente,
Simone Pinto

GoPro
Posts: 7,569

Re: Bateria oxidou

Hello @simonecp86. We would like to know as well how the camera got damaged as you described. It would be best to get in touch with our Support team so they can assist you with the next steps. When you contact Support here https://gopro.com/help/ContactUs , please have you camera and the proof of purchase ready. Best regards!