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Tourist
Posts: 1
Accepted Solution

Bateria da go pro 7 white descarrega desligada

Tenho uma GoPro 7 White, e ela vem descarregando a bateria mesmo desligada, ja segui algumas dicas de desativar algumas funções como modo de voz, e com a bateria não é acessível, não sei o que mais fazer

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GoPro
Posts: 17,624

Re: Bateria da go pro 7 white descarrega desligada

Hello @anottsu

 

It is important to determine battery integrity to ensure that your camera works smoothly. 
You may perform a short record time test through the instructions here https://community.gopro.com/t5/en/Short-Record-Times/ta-p/395856
Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308 and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them  through https://gopro.com/help/ContactUs 

 

Thanks!

Ej

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Highlighted
GoPro
Posts: 17,624

Re: Bateria da go pro 7 white descarrega desligada

Hello @anottsu

 

It is important to determine battery integrity to ensure that your camera works smoothly. 
You may perform a short record time test through the instructions here https://community.gopro.com/t5/en/Short-Record-Times/ta-p/395856
Should you get a run time significantly shorter than the expected battery life, despite using a recommended SD card https://community.gopro.com/t5/en/SD-Cards-that-Work-with-GoPro-Cameras/ta-p/394308 and the camera being updated to the latest firmware, let our Support team know. This way, they can help you with the next steps. You may reach them  through https://gopro.com/help/ContactUs 

 

Thanks!

Ej