09-22-2018 01:52 PM
Solved! Go to Solution.
09-25-2018 09:27 AM
Did the camera (without the battery) turn on when plugged in directly to a power source?
If it did, then it's a possible battery issue.
If it did not, then it could be on the cable or unit itself.
Please contact our Support Team to move forward with this concern. They are available by phone or chat.