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Tourist
Posts: 3

Bateria GoPro Hero 7 black

A bateria da minha Gopro não tem jeito de sair, tentei de tudo quanto é forma, chegou até arrebentar a fita dela. Não sei mais o que fazer.
GoPro
Posts: 4,106

Re: Bateria GoPro Hero 7 black

 

Hi @joicesch24,

 

Please try to shake the camera till it loosen.

After that please contact our customer support team via phone or chat.

 

They can help you with that.

 

https://gopro.com/help/ContactUs

 

Regards,

-Jay

Tourist
Posts: 3

Re: Bateria GoPro Hero 7 black

Thank you for your help! I'm trying, but it's so tight it does not come out. But I will continue.

Tourist
Posts: 3

Re: Bateria GoPro Hero 7 black

Thank you for your help! I'm trying, but it's so tight it does not come out. But I will continue.
GoPro
Posts: 4,106

Re: Bateria GoPro Hero 7 black

 

If it's really hard to remove just get in touch with our customer support team @joicesch24,

 

They can help.

 

Regards,

-Jay