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01-10-2019 05:13 PM
Bateria GoPro Hero 7 black
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01-11-2019 04:05 PM
Re: Bateria GoPro Hero 7 black
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Hi @joicesch24,
Please try to shake the camera till it loosen.
After that please contact our customer support team via phone or chat.
They can help you with that.
https://gopro.com/help/ContactUs
Regards,
-Jay
01-11-2019 05:28 PM
Re: Bateria GoPro Hero 7 black
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Thank you for your help! I'm trying, but it's so tight it does not come out. But I will continue.
01-11-2019 05:29 PM
Re: Bateria GoPro Hero 7 black
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01-11-2019 05:54 PM
Re: Bateria GoPro Hero 7 black
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If it's really hard to remove just get in touch with our customer support team @joicesch24,
They can help.
Regards,
-Jay