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Sightseer pvz
Sightseer
Posts: 1

Baixar midia no app

Bom dia. Porque não consigo baixar as midias da camera para o app gopro? Dentro do app quando arrasto e solto para encontrar midia, vem a resposta “nenhuma midia encontrada”, mas elas estão no cartão sim.
Consigo ve-las na câmera mas o app não as encontra.
Obrigado
GoPro
Posts: 2,911

Re: Baixar midia no app

Hi @pvz,

Thanks for reaching out. While your camera is connected to the GoPro App, are you able to access the Media List in the SD card (through the app)?

Try manually downloading the files from the camera to the app following the steps here: How to View, Copy, and Delete Media Using the GoPro App

Then wrowse through the GoPro App's media list and see if the recent media files are just dated incorrectly. If so, is your GoPro camera's date setup correctly?

Additionally, in the GoPro App's media tab, tap on the arrows icon at the top-left corner of the screen and select to sort the files by "Download Date." Are you able to see the contents you've recently downloaded?

Hoping to hear back from you.

Ann